Privacy Policy
Canada's Home Commercial — how we collect, use, and protect your information
1. Who We Are
Canada's Home Commercial ("Canada's Home Commercial", "we", "us", or "our") is a licensed commercial real estate brokerage operating in Alberta and Saskatchewan. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
2. Information We Collect
We may collect the following types of personal information:
- Contact information — name, email address, phone number, and company name provided through our contact forms or direct communication
- Inquiry details — property preferences, budget ranges, and other information you voluntarily provide when requesting information about listings
- Usage data — pages visited, time on site, and referring URLs collected through standard web analytics tools
- Communications — records of emails, calls, or messages you send to our brokers
We do not collect payment card numbers, government identification, or other sensitive financial data through this website.
3. How We Use Your Information
We use personal information only for the purposes for which it was collected, including:
- Responding to inquiries about listings, market reports, or brokerage services
- Sending property information, offering memoranda, or market updates you have requested
- Matching buyers, tenants, or investors with suitable properties
- Complying with real estate licensing obligations and regulatory requirements
- Improving the functionality and content of this website
We will not use your information for unrelated purposes without obtaining your consent.
4. Commercial Electronic Messages (CASL)
We comply with Canada's Anti-Spam Legislation (CASL). We will only send commercial electronic messages to you where we have your express or implied consent. You may withdraw consent at any time by contacting us or using the unsubscribe link in any email we send.
5. Disclosure of Information
We do not sell, rent, or trade your personal information. We may share information in limited circumstances:
- With your consent — for example, sharing your contact details with a property owner or co-operating broker at your request
- Service providers — third-party providers who assist with website hosting, analytics, or email delivery, under confidentiality obligations
- Legal requirements — where required by law, court order, or regulatory authority
- Real estate transactions — as required to facilitate a transaction you are party to
6. MLS and CREA DDF Listing Data
This website will display listing data sourced from the Canadian Real Estate Association (CREA) Data Distribution Facility (DDF) and participating MLS® Systems. Listing information is provided for general reference only. Canada's Home Commercial does not warrant the accuracy, completeness, or currency of listing data. All listing information is subject to change without notice.
The trademarks MLS®, Multiple Listing Service®, and the associated logos are owned by CREA and identify the quality of services provided by real estate professionals who are members of CREA.
7. Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You may disable cookies through your browser settings; however, some features of the site may not function correctly without them. We use analytics tools that collect anonymized usage data — no personally identifiable information is transmitted to analytics providers without your consent.
8. Data Retention
We retain personal information only as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Inquiry records are typically retained for a period not exceeding seven years in accordance with real estate brokerage record-keeping requirements.
9. Security
We take reasonable precautions to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. Our website is served over HTTPS. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent to the collection or use of your information (subject to legal or contractual restrictions)
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of this website following any changes constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related inquiries or to exercise your rights, please contact our Privacy Officer:
Privacy Officer
Email: privacy@canadashome.realestate/commercial
Website: canadashome.realestate/commercial/contact/
